Digital ticket sales and access control tool for events

  • Web
  • > 1 year

The Gremi del Motor wanted to optimise the ticket sales and access control process for its used vehicle show. Management was done manually, with risks of errors and delays in registering and validating attendees. The goal of the project was to develop a robust, secure digital tool that automated both ticket sales and access control, improving the visitor experience and making the organisers’ work easier.

Artimedia designed and implemented a custom web application, integrating current electronic payment solutions and QR code access control. With special attention to security and usability, the project gave the client a reliable system adapted to its specific needs.

What was the challenge?

A complex process had to be digitised and simplified while ensuring security and legal compliance for the management of a high-attendance event.

  • Develop a registration form with GDPR validation and discount code integration.
  • Incorporate a secure payment system and automate the issuing of invoices and tickets.
  • Implement access control with scanning and validation of unique QR codes that prevents repeated use.
  • Create an administrative system to manage passes, discount codes and attendance reports.
  • Guarantee cross-platform compatibility and a clear user experience with a responsive design.

What was the process?

  1. Environment preparation

    The development environment was set up with Laravel and the data model adapted to the project was created.

  2. Design and layout

    A responsive web interface was produced that facilitates intuitive navigation for both users and administrators.

  3. Feature development

    User registration with legal validation, secure payment with Redsys and automatic generation of invoices and QR-coded tickets were integrated.

  4. Access control and validation

    A tool was programmed to verify tickets via mobile devices, with manual search options and blocking of multiple uses.

  5. Testing and deployment

    Exhaustive compatibility and security tests were carried out before deploying the tool in a stable production environment.

Results

The project made it possible to automate an entry process that was traditionally manual and error-prone, bringing clarity and security to all parties involved.

  • Clear improvement in the visitor experience thanks to simple registration and fast payments.
  • Reliable access control that prevents fraud and makes the event managers’ work easier.
  • Centralised, practical management of passes, discount codes and attendance control for the organisation.
  • Secure, scalable solution that can adapt to future events and evolving requirements.